Virtual assistants help their employers with daily administrative tasks and schedules. Instead of going into the office every day, virtual assistants complete their responsibilities remotely at home or in another location of their choice with internet access. In this role, you are in charge of handling the small details to keep the company moving so that your employer can focus on large company goals. You may communicate with your employer on multiple channels, such as email, video messaging, instant messaging, and phone calls. Other responsibilities include organizing your employer’s files, answering emails, arranging meetings and travel plans, and helping to create presentation materials. A virtual assistant must be able to manage expense reports, orders, and confidential financial information.

Here are some of the general tasks that an office assistant may do in a virtual office:

  • Manage contact lists and customer spreadsheets
  • Maintain a calendar and set up meetings
  • Take transcription and handle correspondence
  • Make travel arrangements
  • Handle billing and accounting
  • Prepare and send out e-mail newsletters
  • Prepare, collate and ship proposals and meeting materials
  • Send out requested information to customers
  • Handle client inquiries by phone or e-mail